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Cascadia apartment FAQ

Frequently Asked Questions
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Apartment hunting can be both fun and challenging! Finding an apartment that’s affordable, in a good location and up to your living standards are just the first things you need to worry about when choosing the perfect apartment. Whether you’re a first-time apartment renter, or you’ve been in the game for a while, you’ll want to ask some important questions before you sign a lease and collect your keys. We’ve put together the top twelve questions renters should ask property managers BEFORE signing a lease.

What are the lease terms?

We offer 6 to 15 month lease terms.

What does it cost to move in?

The application fee is $50 per adult and the deposit amount varies based on the apartment size and the applicants credit score.

Are utilities included in the cost?

Utilities are not included in the rent. The resident is responsible for paying water, electricity, trash and pest control.

What's your pet policy?

We welcome 2 pets per apartment home. There is a $250 pet deposit, $250 pet fee for the first pet, and $150 pet deposit, $150 pet fee for the second. Pet rent is $20 per month, per pet. There is a weight limit of 70 pounds per pet, and aggressive breeds a

What is your guest policy?

We encourage residents to invite their guests to their home and to enjoy the amenities when accompanied by the resident. Marked visitor parking inside the gated community.

Do you require apartment renters insurance?

Yes, we do require $100,000 of liability insurance for each apartment.

How do I pay the rent?

There are several different payment options that we offer. We accept personal and cashier's checks, Money Gram as well as online payments.

How are repairs taken care of, especially in an emergency?

Service requests are typically addressed within 24 hours of the resident reporting it. Our on-site maintenance team is on call 24 hours a day in the event there is a maintenance emergency.

Is there public transportation nearby?

Yes, there are VIA bus stops along Dugas Road & Military Drive.

How often does rent go up? By how much?

Once you sign a lease contract, the rent will remain the same through the duration of said contract. The rent is subject to change upon renewal based on the market value in the area.

What is the parking situation?

We offer free open parking, marked visitor parking, assigned carports for $35-$50 and garages ranging from $95-$150.

Are there plans to update the building?

At this time, there aren't plans to make any changes to the community. This is subject to change based on the need to maintain the integrity of the property.

Is there a penalty for breaking my lease?

Although, we don't want our valued residents to break the lease contract, we understand that at times it is necessary. There are fees and penalties associated with it. Please contact the Management Office for details pertaining specifically to breaking

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Call Us
(210) 796-9683
Address
8823 Dugas Rd
San Antonio, TX 78251
Office Hours
Mon-Fri: 9AM - 6PM
Sat: 10AM - 5PM
Sun: 1PM - 5PM